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staff were very friendly and helpful

This is such a great convenient hotel in Chicago with great staff and cool restaurants nearby

Total package from room, hospitality, doormen to bar staff especially memorable was Wai who worked in 2nd floor bar area, views from room were spectacular and 5 stars for cleanliness of room and property. We will be back !

Everything is great but the room door is not sealed properly so noises from hallway can be heard from the room.

The room was big, enough to fit 4 luggages. Location is fantastic, walkable to a lot of food and shopping places. The best thing was, there was a kettle in the room😂 I like to make my own tea and coffee etc The two previous hotels we stayed at during the same holiday did not have one. Price was affordable too, at time of stay. Will definitely recommend this hotel.

Great location but tired - needs an upgrade , not up to a Sofitel standard

Spacious room. Good solid breakfast with fantastic views. Very handy location with lots of attractions, restaurants, supermarkets and public transport nearby. The staff (especially the housekeeping staff) were very friendly. I will stay here again on future visits to Chicago.

Great place to stay

Very clean, good modern facilities. Good location. Decent breakfast options. Comfortable bed and couch. Best hotel gym facilities I’ve used also. Definitely would stay again.

Great location

Excellent